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TouchCommerce, an online customer acquisition and retention solutions firm, has executed a new lease for a high-identity corporate headquarters building at 29903 Agoura Road to accommodate its rapid growth in revenue and headcount over the past four years. A multi-disciplined Newmark Grubb Knight Frank (NGKF) team led by Executive Managing Directors David Kluth and Josef Farrar represented TouchCommerce in the transaction.
The NGKF team identified the 26,472-square-foot space and negotiated a plug-and-play lease transaction to accommodate the firm’s expansion needs without disruption to its thriving business. This “turn-key” solution included furniture, fixtures and equipment. The new space provides a much desired upgrade to the company’s workplace environment while maintaining the IT infrastructure requirements and flexibility needed by this dynamic company.
“We are very pleased to have secured a new headquarters for TouchCommerce,” Mr. Kluth said. “It aligns well with every aspect of the workplace and economic objectives we developed with TouchCommerce with zero capital outlay.”
This strategy has evolved alongside TouchCommerce throughout the seven years in which David Kluth has been guiding the firm through continued evolution and careful expansion. The new five-year lease marks a now 12-year real estate strategy managed by the NGKF team, which also includes Ryan Harding, senior managing director and Aliya Coher, managing director.
“Even though TouchCommerce looked at other locations outside the city, it was one of its top priorities to stay in Agoura Hills, where it has been for the last 15 years,” said Mr. Farrar. “With that in mind, our team worked to locate an ideal office space that would satisfy the company’s growth needs, come virtually turnkey from an environment and infrastructure standpoint, and keep its employees in a familiar area.”
TouchCommerce, which provides websites with the ability to interact with online consumers in real time such as Live Chat, estimates that it will increase its 172-person staff in Agoura Hills by 20 percent by the end of the year. Since 2010, the company’s headcount and revenue have doubled in size as it has taken on well-known clients such as DirectTV, Comcast, Virgin Media, Wyndham and Proactiv.
“NGKF has been instrumental in helping us to meet our operational and employee needs as we’ve seen our company expand remarkably in the last seven years,” said Tony Rodriquez, CFO at TouchCommerce. “Mr. Kluth, Mr. Farrar and their team intimately understand the complexity of our business and present real estate solutions that improve our productivity and functionality.”
About Newmark Grubb Knight Frank
Newmark Grubb Knight Frank is one of the world’s leading commercial real estate advisory firms. Together with London-based partner Knight Frank and independently-owned offices, NGKF’s 12,000 professionals operate from more than 320 offices in established and emerging property markets on six continents.
With roots dating back to 1929, NGKF’s strong foundation makes it one of the most trusted names in commercial real estate. NGKF’s full-service platform comprises BGC’s real estate services segment, offering commercial real estate tenants, landlords, investors and developers a wide range of services including leasing; capital markets services, including investment sales, debt placement, appraisal, and valuation services; commercial mortgage brokerage services; as well as corporate advisory services, consulting, project and development management, and property and corporate facilities management services. For further information, visit www.ngkf.com.
NGKF is a part of BGC Partners, Inc. (NASDAQ: BGCP), a leading global brokerage company primarily servicing the wholesale financial and real estate markets. For further information, visit www.bgcpartners.com.